We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date.

To operate our store and fulfill orders, we collect personal information from a variety of sources depending on how you interact with us — browsing the Site, placing an order, or contacting our support team. We use this information to communicate with you, provide and improve our Services, meet our legal obligations, and protect Amvibio and our customers.

Information you provide directly:

• Contact details — name, delivery address, phone number, and email.
• Order information — billing details, shipping address, payment confirmation, and card payment status (processed securely through our payment provider — we do not store full card numbers).
• Account information — username, password, and account security details, if you create an account.
• Customer support information — anything you share with us when you contact support.

Information collected automatically: we use cookies and similar technologies to collect usage data such as device type, browser, IP address, and how you interact with our Site.

Information from third parties: our payment processor and other service providers may share limited information with us as part of processing your order.

• Providing our Services — processing card payments, fulfilling and shipping orders, and handling returns or exchanges.
• Marketing and communication — sending order updates, and — only where you've opted in — promotional emails or messages.
• Security and fraud prevention — detecting and preventing fraudulent or unauthorized activity.
• Customer support — responding to your questions and improving our Services over time.

We use cookies to operate and improve our Site, remember your preferences, and understand how customers use our store. Most browsers accept cookies by default — you can manage or disable them through your browser settings, though this may affect how parts of the Site function.

We may share personal information with:

• Service providers who support our operations — payment processing, hosting, analytics, customer support, and shipping/fulfillment partners.
• Parties you direct us to share information with, such as a courier delivering your order.
• Authorities or other parties where required to comply with a legal obligation.

We do not sell your personal information to third parties.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, and including a link does not imply our endorsement of it.

Our Services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

We take reasonable steps to protect your personal information, though no method of storage or transmission is completely secure. We retain your information only as long as needed to fulfill orders, maintain your account, meet legal obligations, or resolve disputes.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Delete your personal information.
• Restrict or object to certain processing of your information.
• Opt out of marketing emails at any time using the unsubscribe link.

To exercise any of these rights, contact us using the details below.

If you have concerns about how we handle your personal information, please contact us directly first so we can address it. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

Amvibio is operated by Titan Trove in the United States and serves customers in the United Arab Emirates. As a result, your personal information is transferred to, and processed and stored in, the United States and other countries where our service providers operate. By using our Services, you consent to this transfer of information.

Contact Us

Questions about this Privacy Policy, or want to exercise any of your rights? Reach out to us directly.